PRIVACY NOTICE

The approach of Advanced Hair Studio towards Privacy

Please note that Advanced Hair Studio and its subsidiaries ( “us”, “we” and “our”) is the controller of your Personal Data ( which includes your Personal Health Information) and is subject to applicable data protection laws and regulations, which may include, but not be limited to, the Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data and EU General Data Protection Regulations 2016/679 (“GDPR Regulations”).


Under the Data Protection Laws, you have the following rights: to ask for a copy of, and to access your Personal Data held by us, in the event, any of your Personal Data held by us is incorrect, ask us to rectify that with the correct information, to demand that we cease to process your Personal Data, in the circumstances, wherein the processing is leading to damage or distress to you, to delete your Personal Data completely from our records, to demand that we restrict our data processing activities with respect to your Personal Data. to seek information free of charge, unless our data controller can demonstrate that your request is manifestly unfounded or manifestly excessive, to demand that we do not send you any marketing communications, to receive from us your Personal Data held by us in a reasonable format specified by you, so that you can provide that Personal Data to any other data controller. The rights are not absolute and also not unqualified. We retain the right to refuse your request where exceptions apply.

Applicability of This Privacy Policy

Our Privacy Policy attests to our commitment to privacy and demonstrates the ways we ensure that patient privacy is protected. Our Privacy Policy applies to the personal health information of all our patients that is in our possession and control.

What is Personal Health Information and Personal Data?

Personal health information means identifying information about an individual relating to their physical or mental health (including medical history), the providing of health care to the individual, payments or eligibility for health care etc.


Personal Data means any information relating to an identified or identifiable natural person, an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Your Personal Data includes your Personal Health Information.

This Privacy Notice describes the types of Personal Data we collect, how we use the information, with whom we share it, and the choices you can make about our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices. We take your privacy seriously and take every reasonable effort to protect the information you provide to us.

Transfer and Recipients of Your Personal Data

Advanced Hair Studio’s main offices are based in the United Arab Emirates and that’s where we process Personal Data collected through our website. Please note that we may transfer, store, or process your personal data outside of the jurisdiction where you are based only and in compliance with any applicable data protection laws and regulations. We commit to take appropriate steps to protect your privacy and implement all reasonable security measures to protect your Personal Data in storage. We use secure transmission methods to collect Personal Data through our website. We also enter into contracts with our data processors that require them to treat Personal Data in a manner that is consistent with this Privacy Notice and the applicable laws.


We use various service providers to manage our website and provide services or manage e-mail communications. Our service providers change from time to time. Kindly note that our service providers have entered into contracts with us that restrict what they can do with your Personal Data.

How We Collect Your Data and Which Data We Collect

We may collect your Personal Data in several ways including but not limited to:


  • We respect the right to privacy of all visitors to the Advanced Hair Studio. We receive and store some information that you enter on our sites or that you provide to us through the sites. We further receive and store Information that you provide by filling in forms on our sites, or by visiting our clinics such as appointment request forms or product and services ordering forms. It also includes information you provide when you register to use our sites, purchase products or services, or use services available through the sites or clinic facilities.
  • When you (or when on your behalf we/third party) complete patients onboarding applications or other forms – if any - with us.
  • When you communicate with us by telephone, fax, email, or other forms of electronic communication. In this respect, we may monitor, record, and store any such communication.
  • When you provide information to our therapists, surgeons, doctors and other staff.


We may collect your Personal Data about you in the following categories:


  1. Your Personal Health Information;
  2. Your name and contact information such as your home or your business address, email, and telephone number.
  3. An understanding of your goals, objectives, and interests in procuring our services.
  4. Any other categories of Personal Data as the case may be.

The Basis For Processing Your Personal Data

We may, for contractual reasons, and for the purposes of providing the services/products requested by you, process your Personal Data.


Under the GDPR Regulations and other applicable regulations, we process Personal Data provided by visitors through our website on the basis of consent and we have a legal basis to process your Personal Data to protect our legitimate business interest, and/or legitimate interest of any other person.


In other instances, the processing of your Personal Data may be necessary to comply with applicable law or regulation or for the performance of a contract to which you are subject. You may not be able to opt-out of this processing, or your choice to opt out may impact our ability to perform a contractual obligation otherwise owed to you.

Recipients of Your Personal Data

We use various service providers to manage our website and provide services or manage e-mail communications. Our service providers change from time to time. Kindly note that our service providers have entered into contracts with us that restrict what they can do with your Personal Data.

Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request that we delete your data by contacting us as provided below. However, we may not be able to honor that request in all instances given the laws and regulations that apply to us. For example, under the federal laws of UAE, and any other applicable law, we may be required to maintain some data that is specific to you and that may identify you, such as your medical records or other information. We may also have a legal basis or obligation to maintain medical and other information about you to provide care and treatment or to comply with our professional, legal, and other obligations.

Marketing

We may send you marketing communications about our services, or similar of related services that we provide in form of alters, newsletters and invitations to events or functions which in our opinion are of interest to you.

Cookies

Our website uses cookies to improve your experience on our website. For complete details please read our Cookies Policy directly on our website.

You Can Write To Us

If you have any comments or questions about how we process or use your Personal Data, or if you wish to exercise any of the rights set out above, the central contact for data protection is:


Address : Near Enoc Petrol Station، Villa 2 - Al Wasl Rd - Umm Suqeim 3 – Dubai Email ID : contact@advancedhairstudiouae.com


If you are not satisfied with how we are processing your data, you can make a complaint to us directly via the contact details set out above.

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